LD
Lawrence D

1 reviews | Active since Feb 2021

21 Jan 2025, 06:41

Do not purchase anything from bright books…I repeat do not purchase anything!!!

Ordered an exam kit ebook on the 11th it’s the 21st and I haven’t received anything. They claim it will take 72 hours but nothing. I’ve sent countless emails nothing. You call the number on their website and it doesn’t exist. Now I have to go through the process of charging back through the bank and lost valuable time studying. I’ve ordered from them in the past so it’s shocking that they became ****mers. I used to recommend them in the past. How is a phone number which doesn’t exist on your website. Hopefully the banks blacklist them. I’ll contact their payment platforms to inform them of the ***** taking place.

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Replies (1)
LD
Lawrence D's update23 Jan 2025, 12:11
Reviewer Update
They eventually sent the book on the 21st I don’t know what’s happening there with their operations but customer care is definitely not good at all. I can finally study now