Misleading service

GOOD DAY

I AM VERY DISSAPOINTED IN SERVICE RECIEVED FROM BRIGHT NISSAN HERM****.

ON THURSDAY 17 DECEMBER 2020 I MADE AN APPOINTMENT FOR SERVICE AT THIS BRANCH VIA TELEPHONE, THEY TOOK MY CAR VIN. NUMBER AND SEARCHED ON SYSTEM WHICH THEY FOUND AS MY CAR HAVE A FULL SERVICE HISTORY, ITS A NISSAN QASHQAI 2.0 ACENTA 2011 MODEL.

FIRST OPTION WAS MINOR SERVICE @R2000-00 SECOND OPTION WAS MAJOR SERVICE @R3500-00, I THEN MADE A BOOKING FOR 23RD DECEMBER AT 07:30. UPON ARRIVAL WE CHECKED AGAIN AND THE LADY SAID IT NEEDS A MINOR SERVICE AND CONFIRMED AGAIN THAT THE MINOR IS R2000-00 AND MAJOR R3500-00, SO I OPTED FOR MINER SERVICE, AS THE NEXT ONE WILL BE MAJOR SERVICE.

THE ONLY EXTRA WE AGREED UPON WAS A NEW SERVICE BOOK FOR R60-00 AS MINE WAS FULL.

ANYTHING ELSE WOULD BE COMMUNICATED WITH ME, ANYWAY AT ABOUT 12:00 I INQUIRE ABOUT VEHICLE AND THEY SAID ITS DONE.

UPON ARRIVAL I GOT INVOICE THAT AMOUNTED TO R2681. 14,WHEN I QUESTIONED IT THE LADY SAID SHE KNOW THE PRICES WENT UP ETC...... SO I TOLD HER THIS MORNING SHE CONFIRMED R2000-00, AND NOTHING EXTRA WAS DONE TO CAR.

I TRULY FEEL ****** AND I'M DIGUSTED IN THE DEALERSHIP, AS THEY BLATENTLY **** TO ME AND CONNED ME, I WAS TIRES AND ANGRY SO I JUST PAID AND LEFT.

I WANT TO REPORT TO NISSAN SOUTH AFRICA AS THIS DEALERSHIP IS NOT PROFESSIONAL TOWARDS CUSTOMERS, AND NOT RENDERING A GOOD SERVICE, ALSO OIL ON TAPPED COVER WHERE THEY MISSED.

I WILL NEVER GO BACK TO THAT DEALERSHIP FOR ANYTHING.