Deposits taken TWICE - no phones available to contact Guest House

<p>After booking accommodation via Hotels.com, & giving the site my credit card details, I heard nothing so phoned the uest House & spoke to the Owner. He told me to do a EFT directly to his bank account , which I did immediately.</p> <p>After discovering that there were TWO amounts deducted from my bank acc. , one from Hotels.com + the EFT , I tried calling the Guest House for 4 days !!!! - engaged signals ONLY.</p> <p>Phoned Hotel.com & they reported the same.They also had ONE landline number & not the emails nor the phone were answered.</p> <p> </p> <p>In desperation we phoned the local police to enquire if there was a preblem - we then got a VERY irrate email from the owner.</p> <p> </p> <p>My refunds have still NOT been done - !!!!!</p>