***** and concern

I have purchased the combi via the garage in Vaal in 2021 if I'm not wrong, 2021 to mid - 2023 I've been paying even though some months I was able to pay full installment to loss of business. My mom she's the one who was helping. My concern started this year when everything on my side was not going well Bridge taxi finance keep on sending people saying they are where to fetch the combi if we don't give them money. The first they sent in 2023 Dec saying he's been sent to fetch the combi but he was alone so I was lost how he was going to take the taxi, my mom told him we have paid he said on their side is not showing my mom showed him the pop but he insist on my mom give him R2000 ok , May the come three guys saying they r going to take the taxi if we don't R2000. I told them I'll make payment the following day. Last week the were two guys saying the very same story and I gave them the money I didn't have a choose I was going to be embarrassed and loosing staff that was in the taxi I want to know why Bridge taxi finance sending people to demand money is this legit that they are doing?