Credit profile ruiners *********** agents.

13 Days later still no help from this company.. I got a call telling me about my query being attended to in 7 days it's day 13 no one is saying anything anymore. Called in their agent was RUDE as expected the other one sent me an incorrect document with someone's else ID number violating popi act, nothing gets done it's just vibes there by bridge debt. To anyone seeing this please help me by pointing me to the right direction to report this company I am in serious need to have these people removed from my credit profile.