ET
Elizna T

1 reviews | Active since Mar 2021

24 Mar 2021, 10:12

Unprofessional and ***********

I went to bridal aisle to have brides**** dresses made. The girls went for their first appointment in December 2020 to have their measurements taken. This was 3 months before my wedding date. They went for 3 fittings after the initial measurements and every time we went back there was something wrong. The dresses never seemed to fit correctly. It was either too big or too small or the length was wrong. I asked or the dresses to be completed 2 weeks prior to my wedding. This was however not the case. After a lot of back and forth, I received the dresses and they were in very bad shape. The girls couldn't wear them at all and I had to start from scratch one week prior to my wedding. Their client service is non-existing. They cancelled appointments 10min prior or just didn't pitch at all. I have been spoken to in a very rude way at times which is not acceptable. They refused to pay back my deposit even though I could not use the dresses at all. I will never recommend them to anyone. Brides should not be put through an experience like this prior to their wedding.

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