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Vanessa K

1 reviews | Active since Oct 2011

04 Mar 2015, 09:21

Great Attitude

On the 19th of January I was in a car accident at work and the lady who reversed into my car was so rude and she refused to pay for the damages or at least pay the excess of the claim with my insurance, it was such an ordeal. I was then told to send an e mail to the waiver department to see how they could assist me. I won't lie it took some time for me to get feedback but the way Brett Baartman handled my case was really professional and made sure that the other party pays for the excess. I would like to send my gratitude to this gentleman for making my life so much easier and making sure that the excess was recovered. Not a lot of consultants these days have empathy for the next person but he made me realize why Discovery insurance is such a great insurance to be with and with such competent people you can never go wrong.

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