Bad Turn Around Time and No Communication

I am actually appalled by the turn around time at Bredren Autobody. I was told to bring in my vehicle on 5 Jan'16 and that repairs will take 7 working days. I called on 14 Jan'16 and I was told my car is in assembly, it will go for cleaning then quality check. I was told my car should be ready buy the next Tuesday which was 19 January 2016. This was however not the case and I was given the exact same story on Tues 19th and that it will be ready on Friday 22 Jan'16. I phoned again on Friday 22 Jan'16 & I received the exact same story AGAIN!! When I complained about the REPETITIVE status update & that I can not be told the same thing 3 times, there was now a sudden delay in receiving parts which was not communicated prior. I was promised another collection date of 26 Jan'16 but this hasn't materialised. This time the story was that it failed quality check and the bumper got scratched and had to be repainted. My next collection date is now apparently 27 Jan'16.....Not at any point did I receive a status update without me calling them 1st. I have incurred exorbitant car hire and travel costs. Had they been upfront with me I would have made cost effective, long term arrangements.