NA
Nasreen A

1 reviews | Active since Nov 2020

12 Nov 2020, 19:34

Poor maintenance and cleaning

Housekeeping services were shocking. I checked in on 9 November 2020 to a room with a filthy kitchen and bedroom area. The fridge had oats scattered across the shelves, the microwave had a mushy mess inside and there were crumbs all around it and the stove.

The bedroom was no better with a thick layer of dust on the headboard and clear dirt on the floor with dirty tissues just underneath the bed.

A few days later the room was cleaned but no towels were left for us to use which is frustrating to find at 4 in the afternoon after a long day. When the towels were eventually brought to us they were filled with holes.

Breakers was a once a well run, well maintained resort but the standards have dropped immensely. The bathrooms are tiny, we had a cracked toilet seat and a toilet cistern that just continuously ran the entire stay. The lifts have cracked floors, the pools are filthy and the outdoor showers have taps that don't shut off.

Overall disappointed with my stay.

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