MM
Madeleine M

1 reviews | Active since Dec 2020

27 Dec 2020, 14:20

breakers resort hotel umhlanga and safariniw.con

First we were ignored at reception to check in then the check in was extremely slow and pathetic nothing is explained to you.

As the norm in December it is very hot and humid we hand no air con for 5 days and the air con fan was not working feedback we got was the air con is working now early the week we had issue but now it is working. The room is not cool and refreshing at all this made everything else much worst.

The bath towels is old and thin the bedding was horrible and need to be replaced. The bed is old and uncomfortable. The couch are scary and dirty it has also seen better days.

The bathroom had bad odeur that we could not get rid of, the bathroom is old and tiny.

We tried to book Christmas lunch more than once what a mission it was i just gave up eventually.

Waiter service around the pool no exiting no one make eye contact with you and if they do the never return to assist you.

Lastly, the marginal WiFi offered to guests didn't even work throughout our entire trip, so sad

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