Complete disrespect towards customers and no guilty feelings of taking your money.

I made an accommodation booking before the Covid-19 lockdown started in 2020. We were so excited to take our 2 year old daughter to see the ocean for the first time. We were very fearful of the upcoming pandemic because we had two elderly people travelling with us. We decided to postpone the trip, because we were not sure what would happen during the lockdown. We had some discussions about a refund and the owner seemed to be very accommodating. The entire situation then changed from getting a refund, to getting a new booking date, to getting nothing at all. I cannot believe that someone would just take your hard earned money without feeling any guilt. I would NOT recommend Breakers Apartment 211 to anyone looking for accommodation.