Waisting people's time

I've app**** more than 2 week ago for Fibre to the home through Vodacom. When I phoned in they women said I've been approved and can wait upon installation in 2 weeks time. a Week when passed and I phoned in again. And for some reason my order was cancels due to business address change. Or that's what I was told. I made a scene about this because I was applying for a service at my residential area. Then I spoke to a women whom try to helped me. By reapplying for this service. Which was also decline without any reason. This morning I phoned in again and I need to wait 3 month before I can apply again reason being I was declined before. And still didn't get any reason why I was declined. I've been a vodacom customer now for almost 14 years. I was told on the first try that I was approved. So I've canceled with my current service provider. I honestly think if vodacom want to waist people's time. They must find some other hobby to keep them selfs busy with. I'm disappointed in this service I got from them. I'm an IT guy and one the word go I've explained this. Now I'm suppose to be happy without the service which I can only apply for after 3 months time.