Try ZERO Stars - This Company Stole R25,000.00

I do not think I have any words to explain my disapproval of this company. In fact, I wish that a lawyer would file a class-action lawsuit against this company for *****ing money from their clients. Perhaps that's what Bravofly had to do to stay in business during these tough times. My parents bought tickets through Bravofly to come and visit us in the USA and to meet their grandson for the very first time. Due to the COVID Pandemic, and travel bans, my parents had to cancel their flight. Bravofly promised them credit for the flight they had to miss out on. The USA had a travel ban to South Africa for more than a year where my parents could not utilize the credit. My parents even kept Bravofly in the loop on the inability of using the credit, and Bravofly assured them that their credit is still in place. Once the US opened its borders to South Africa, my parents tried to utilize their credit, only to find out that it expired without any prior notification. When they inquired about it, Bravofly said that they had 3 months to use it. Three months passed while there was a travel ban in place. It was not my parent's fault for not being able to fly, it's not like they intently missed their flight. A pandemic was underway. Bravofly stole 25,000.00 South African Rand from my parents, in times when the economy is rough. They also bear the blame for why my parents haven't met their grandson yet. R25,000.00 does not grow on trees. I will also place a Google review on the terrible experience our family had with this company. They have no concern for their clients or their family. I suggest no one does business with this company.