THE BEST SERVICE EVER!!!!

I bought a bed last year from a large bed shop in the Western Cape, this after out King Koil decided to pass on after 9 years. We decided to get a Sealy King size bed and paid just on R8000.00 for the bed. After a short while, we could no longer stand going to bed due to the extreme back pain the following morning. I was sent from the place where we bought the bed to the supplier and made contact with Jolene. The bed was replaced with a higher spec model and a pay in was made. While waiting for the new bed, we slept on a spare Queen bed which was not that comfortable. The new bed arrived and after one night of trying to sleep, I had to contact Jolene again. This was my final try or I would have to sell the bed out of hand an loose. Jolene came to my rescue and we were sent a completely different bed. It arrived on Saturday and two nights of blissful sleep later, we are VERY happy people. Jolene is such an asset to Bravo and needs to be promoted to vice CEO for her attention to customer service. What she has done will never be forgotten and I am so grateful to this person who cared enough to make a customer happy. Well done.