BASE TAKES 3 MONTHS!!!

SMITH - BENONI<br> IT HAS COME TO MY ATTENTION THAT I HAVE BEEN CALLING WEEKLY TO FOLLOW UP ON MY EXCHANGE FOR MY BASE AND ITS TAKEN 3 MONTHS. I LODGED MY COMPLAINT WITH THE BASE IN THE FIRST WEEK OF DECEMBER 2014 - KNOWING THAT THEIR FACTORY WAS CLOSING IN 2 WEEKS IT WAS SAID THAT THE ORDER FOR MY BASE WOULD BE PUT IN AND WITHIN THE FIRST WEEK THEY RETURN FROM THE FESTIVE SEASON DELIVERY WOULD TAKE PLACE. I THEN CALLED IN THE NEW YEAR ON THE 19TH OF JAN ONLY TO FIND OUT THE ORDER HAS NOT EVEN BEEN PUT IN FOR MY NEW BASE. I COMPLAINED TERRIBLY BUT THEY ACTUALLY DIDNT BOTHER AT ALL!!! TERRIBLE SERVICE, RUDE PEOPLE AND A SLOW MANUFACTURER!! ANYWAYS AFTER COMPLAINING THEY SAID 15 WORKING DAYS AT THE MOST AND IT SHOULD BE IN MY PLACE ALREADY, THE FOLLOWING FRIDAY MY HUBBY GOT A CALL TO SAY THEY WILL BE DELIVERING. HE TOOK OFF THE DAY AND WAITED AT HOME ALL DAY AND NO ONE CAME OR NO ONE BOTHERED TO CALL! I HAD TO CALL THE GROUP!! THEY HAD CONTACTED THE WRONG PEOPLE BUT DONT BOTHER TO SAY SORRY OR EVEN CONSIDER THAT MY HUSBAND GOT A DAY UNPAID!!! IT IS NOW WAY PAST THE 15 WORKING DAYS AND I STILL DONT HAVE A BASE. TODAY I CALLED AND THEY \WERE"GOING TO CALL. PATHETIC SERVICE!!"""