AC
Andrew C
1 reviews | Active since Jul 2021
05 Jul 2021, 14:46
Shocking experience!
I strongly urge all consumers wanting to buy through this company to avoid the disappointment. Since paying for my purchase I recieved what I would assume was an automated response, however after trying to contact the sales representative to follow up on the delivery of my order as well as using the 24/7 chat line, which they state will warrant a speedy response, all of my emails have been unanswered. There is no speedy response at all, let alone any response or communication from this company other that the automated response after taking your money. The fact that there is no communication on behalf of Bravest.co.za is disheartening and concerning to say the least and I'm doubtful that my purchase will even arrive. DO NOT USE THIS COMPANY!!!
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Replies (2)0
Replies (2)
Bravest.co.za's replyOfficial
06 Jul 2021, 09:06Hi Andrew,
Thank you for taking the time to write your review.
Order #BAA1018 was still being processed for shipping. We start sending shipping updates once a package has been dispatched. The shipping option that you selected is the 5-10 working days free standard shipping option. Please, rest assured that you will receive your package. One of our representatives will get in touch with you soon.
We are grateful to have this opportunity to serve you.
Regards,
Bravest Team
Thank you for taking the time to write your review.
Order #BAA1018 was still being processed for shipping. We start sending shipping updates once a package has been dispatched. The shipping option that you selected is the 5-10 working days free standard shipping option. Please, rest assured that you will receive your package. One of our representatives will get in touch with you soon.
We are grateful to have this opportunity to serve you.
Regards,
Bravest Team
Bravest.co.za's reply06 Jul 2021, 09:06
Official
Hi Andrew,
Thank you for taking the time to write your review.
Order #BAA1018 was still being processed for shipping. We start sending shipping updates once a package has been dispatched. The shipping option that you selected is the 5-10 working days free standard shipping option. Please, rest assured that you will receive your package. One of our representatives will get in touch with you soon.
We are grateful to have this opportunity to serve you.
Regards,
Bravest Team
Thank you for taking the time to write your review.
Order #BAA1018 was still being processed for shipping. We start sending shipping updates once a package has been dispatched. The shipping option that you selected is the 5-10 working days free standard shipping option. Please, rest assured that you will receive your package. One of our representatives will get in touch with you soon.
We are grateful to have this opportunity to serve you.
Regards,
Bravest Team
AC
Andrew C's updateReviewer Update
12 Jul 2021, 14:05 Good day
Julie there is no such thing as a prompt response from yourself let alone any response at all to my emails, until such a stage that I post a negative review on HelloPeter.
Secondly I am insulted by the fact that you would patronize and insult me buy asking me to refer to my spam folder as if I have missed some form of communication from yourself or any representative at Bravest.co.za, the fact that you tell me that I was emailed in regards to my package with waybill number TC***0 being returned is absolute nonsense and yet another blatant Lie! I received no confirmation whatsoever that my package had been returned, and I would like to question as to why this was the case that my purchase was "returned'' to your company????
I work from home and to date no package has been delivered to my place of residence, this infuriates me even further as this is the same ******* that you feed to other customers who have experienced the same disgusting service or rather lack of service from your company Bravest. co.za. What a strange coincidence that my so-called package was sent back just like the other customers who have shared their similar negative experience on Hello Peter, and their packages were all strangely returned to your company and to date they have never received their order. What a strange phenomenon that this seems to be an ongoing pattern with your company.
And today now mark's 13 days since placing my order, so I beg to ask where my package is and what day it is expected to be delivered?, please humor me in your response and would love to know what the next excuse may be? I was assured in your previous email that my purchase would be delivered within the standard free shipping time and quoted from your previous email, (This order is supposed to be delivered before day-end tomorrow as we had mentioned in our previous emails) and yet again with no surprise, I am still awaiting delivery, with one empty promise after another.
Furthermore, my first option wouldn't be to submit a refund request as this would only be a further inconvenince to myself and would prefer to have the product which I ordered and paid for delivered to me. In the event that my purchase is not delivered I will have no choice but to begin the refund process.
I will no longer entertain this back and forth communication as the conduct of yourself and Bravest.co.za as a company is ********* and lacks integrity in every aspect. In the event that my purchase is not delivered by the close of business tomorrow, Tuesday the 13th of July 2021, I will proceed by contacting the CIPC, as well as an appointed retail Ombudsman to escalate this case in a legal fashion to insure that no other potential consumer wanting to purchase a product from your company will have to endeavor such an awful experience dealing with Bravest.co.za.
I will personally pursue this matter and will use every resource and legal avenue at my disposal to exposess the integrity of your company.
Dissatisfied consumer Andew Cain
Julie there is no such thing as a prompt response from yourself let alone any response at all to my emails, until such a stage that I post a negative review on HelloPeter.
Secondly I am insulted by the fact that you would patronize and insult me buy asking me to refer to my spam folder as if I have missed some form of communication from yourself or any representative at Bravest.co.za, the fact that you tell me that I was emailed in regards to my package with waybill number TC***0 being returned is absolute nonsense and yet another blatant Lie! I received no confirmation whatsoever that my package had been returned, and I would like to question as to why this was the case that my purchase was "returned'' to your company????
I work from home and to date no package has been delivered to my place of residence, this infuriates me even further as this is the same ******* that you feed to other customers who have experienced the same disgusting service or rather lack of service from your company Bravest. co.za. What a strange coincidence that my so-called package was sent back just like the other customers who have shared their similar negative experience on Hello Peter, and their packages were all strangely returned to your company and to date they have never received their order. What a strange phenomenon that this seems to be an ongoing pattern with your company.
And today now mark's 13 days since placing my order, so I beg to ask where my package is and what day it is expected to be delivered?, please humor me in your response and would love to know what the next excuse may be? I was assured in your previous email that my purchase would be delivered within the standard free shipping time and quoted from your previous email, (This order is supposed to be delivered before day-end tomorrow as we had mentioned in our previous emails) and yet again with no surprise, I am still awaiting delivery, with one empty promise after another.
Furthermore, my first option wouldn't be to submit a refund request as this would only be a further inconvenince to myself and would prefer to have the product which I ordered and paid for delivered to me. In the event that my purchase is not delivered I will have no choice but to begin the refund process.
I will no longer entertain this back and forth communication as the conduct of yourself and Bravest.co.za as a company is ********* and lacks integrity in every aspect. In the event that my purchase is not delivered by the close of business tomorrow, Tuesday the 13th of July 2021, I will proceed by contacting the CIPC, as well as an appointed retail Ombudsman to escalate this case in a legal fashion to insure that no other potential consumer wanting to purchase a product from your company will have to endeavor such an awful experience dealing with Bravest.co.za.
I will personally pursue this matter and will use every resource and legal avenue at my disposal to exposess the integrity of your company.
Dissatisfied consumer Andew Cain
AC
Andrew C's update12 Jul 2021, 14:05
Reviewer Update
Good day
Julie there is no such thing as a prompt response from yourself let alone any response at all to my emails, until such a stage that I post a negative review on HelloPeter.
Secondly I am insulted by the fact that you would patronize and insult me buy asking me to refer to my spam folder as if I have missed some form of communication from yourself or any representative at Bravest.co.za, the fact that you tell me that I was emailed in regards to my package with waybill number TC***0 being returned is absolute nonsense and yet another blatant Lie! I received no confirmation whatsoever that my package had been returned, and I would like to question as to why this was the case that my purchase was "returned'' to your company????
I work from home and to date no package has been delivered to my place of residence, this infuriates me even further as this is the same ******* that you feed to other customers who have experienced the same disgusting service or rather lack of service from your company Bravest. co.za. What a strange coincidence that my so-called package was sent back just like the other customers who have shared their similar negative experience on Hello Peter, and their packages were all strangely returned to your company and to date they have never received their order. What a strange phenomenon that this seems to be an ongoing pattern with your company.
And today now mark's 13 days since placing my order, so I beg to ask where my package is and what day it is expected to be delivered?, please humor me in your response and would love to know what the next excuse may be? I was assured in your previous email that my purchase would be delivered within the standard free shipping time and quoted from your previous email, (This order is supposed to be delivered before day-end tomorrow as we had mentioned in our previous emails) and yet again with no surprise, I am still awaiting delivery, with one empty promise after another.
Furthermore, my first option wouldn't be to submit a refund request as this would only be a further inconvenince to myself and would prefer to have the product which I ordered and paid for delivered to me. In the event that my purchase is not delivered I will have no choice but to begin the refund process.
I will no longer entertain this back and forth communication as the conduct of yourself and Bravest.co.za as a company is ********* and lacks integrity in every aspect. In the event that my purchase is not delivered by the close of business tomorrow, Tuesday the 13th of July 2021, I will proceed by contacting the CIPC, as well as an appointed retail Ombudsman to escalate this case in a legal fashion to insure that no other potential consumer wanting to purchase a product from your company will have to endeavor such an awful experience dealing with Bravest.co.za.
I will personally pursue this matter and will use every resource and legal avenue at my disposal to exposess the integrity of your company.
Dissatisfied consumer Andew Cain
Julie there is no such thing as a prompt response from yourself let alone any response at all to my emails, until such a stage that I post a negative review on HelloPeter.
Secondly I am insulted by the fact that you would patronize and insult me buy asking me to refer to my spam folder as if I have missed some form of communication from yourself or any representative at Bravest.co.za, the fact that you tell me that I was emailed in regards to my package with waybill number TC***0 being returned is absolute nonsense and yet another blatant Lie! I received no confirmation whatsoever that my package had been returned, and I would like to question as to why this was the case that my purchase was "returned'' to your company????
I work from home and to date no package has been delivered to my place of residence, this infuriates me even further as this is the same ******* that you feed to other customers who have experienced the same disgusting service or rather lack of service from your company Bravest. co.za. What a strange coincidence that my so-called package was sent back just like the other customers who have shared their similar negative experience on Hello Peter, and their packages were all strangely returned to your company and to date they have never received their order. What a strange phenomenon that this seems to be an ongoing pattern with your company.
And today now mark's 13 days since placing my order, so I beg to ask where my package is and what day it is expected to be delivered?, please humor me in your response and would love to know what the next excuse may be? I was assured in your previous email that my purchase would be delivered within the standard free shipping time and quoted from your previous email, (This order is supposed to be delivered before day-end tomorrow as we had mentioned in our previous emails) and yet again with no surprise, I am still awaiting delivery, with one empty promise after another.
Furthermore, my first option wouldn't be to submit a refund request as this would only be a further inconvenince to myself and would prefer to have the product which I ordered and paid for delivered to me. In the event that my purchase is not delivered I will have no choice but to begin the refund process.
I will no longer entertain this back and forth communication as the conduct of yourself and Bravest.co.za as a company is ********* and lacks integrity in every aspect. In the event that my purchase is not delivered by the close of business tomorrow, Tuesday the 13th of July 2021, I will proceed by contacting the CIPC, as well as an appointed retail Ombudsman to escalate this case in a legal fashion to insure that no other potential consumer wanting to purchase a product from your company will have to endeavor such an awful experience dealing with Bravest.co.za.
I will personally pursue this matter and will use every resource and legal avenue at my disposal to exposess the integrity of your company.
Dissatisfied consumer Andew Cain