AM
Andile M
1 reviews | Active since Sept 2021
23 Sept 2021, 00:59
Lack of Communication
I am glad that I finally received my package but like what the other reviewers are saying, this company needs to work on their communication skills. The lack of updates got me so skeptical.
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Replies (1)
Bravest.co.za's replyOfficial
25 Sept 2021, 10:32Thank you for leaving your feedback Andile. We are glad to hear that you received your package on time and we hope you loved it.
At Bravest we strive incredibly hard to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your communication expectations.
We understand that lack of communication can bring scepticism when shopping online because there are lots of **** companies out there and people should always stay vigilant. It was not our intention to make you feel worried.
On our site, we have a 24/7 Live Chat Platform (bottom right corner) to help clients with prompt replies to any of their questions. We will strive to improve the way we send shipping updates to clients.
Looking forward to seeing you again soon and thanks again!
At Bravest we strive incredibly hard to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your communication expectations.
We understand that lack of communication can bring scepticism when shopping online because there are lots of **** companies out there and people should always stay vigilant. It was not our intention to make you feel worried.
On our site, we have a 24/7 Live Chat Platform (bottom right corner) to help clients with prompt replies to any of their questions. We will strive to improve the way we send shipping updates to clients.
Looking forward to seeing you again soon and thanks again!
Bravest.co.za's reply25 Sept 2021, 10:32
Official
Thank you for leaving your feedback Andile. We are glad to hear that you received your package on time and we hope you loved it.
At Bravest we strive incredibly hard to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your communication expectations.
We understand that lack of communication can bring scepticism when shopping online because there are lots of **** companies out there and people should always stay vigilant. It was not our intention to make you feel worried.
On our site, we have a 24/7 Live Chat Platform (bottom right corner) to help clients with prompt replies to any of their questions. We will strive to improve the way we send shipping updates to clients.
Looking forward to seeing you again soon and thanks again!
At Bravest we strive incredibly hard to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your communication expectations.
We understand that lack of communication can bring scepticism when shopping online because there are lots of **** companies out there and people should always stay vigilant. It was not our intention to make you feel worried.
On our site, we have a 24/7 Live Chat Platform (bottom right corner) to help clients with prompt replies to any of their questions. We will strive to improve the way we send shipping updates to clients.
Looking forward to seeing you again soon and thanks again!