

BRAVE REFRIGERATION and APPLIANCES-REPAIRS
NPS Score
-100
Recommended: Unlikely
Mar '26 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2026
Brave Fridge & appliance repairs - Was introduced as Dean but also go by Artwell Chitemere or Art Dave. Zimbabwe nationality. He responded to a WhatsApp message from me on our local group for a trusted repaired for Speed Queens. He assured me he is fami**** with speed Queens. My machine was leaking at the time. A new seal kid, drive belt and bearing was installed. After the 2nd wash the machine made a load noise on the spin cycle. I immediately contacted the Dean (Artwell or Art Dave) - he was on his way back to Zimbabwe to see to a family crisis. He promised to be back - not to use the machine. Was away from 25 Jan to 16 Feb only to be informed he is now in the Cape (First in Wingate Square, Sunning dale then in Brackenfell South) - won't be back. I was forces to get other people in to fix my machine. Result - water on the bearing - all seals and bearing will have to be replaced again and possible water leaking on the motor as well. The second assessor informed me second hand seals and drive belt was possibly installed - the seals were possibly not installed correctly causing the water leaks on the bearing and motor. I sent a letter of demand for a refund on 24 Feb 26 and gave Dean (Artwell, Art Dave) 10 days for a refund. (R9 975.) attaching the 2 quotes I received to fix the machine. (R10 750 and R12 420.) I cannot afford the further repairs needed. The 1st assessor did not open machine - he suggested staight away to rather buy a new machine. The 2nd assessor only took the front panel off. Dean informed me because someone else touched the machine it is no longer his problem. They do not give refunds on return work. At the bottom of his invoice the following: We give 3 months on our service, incase of RETURN work No Refund, will consider as Refund Work. Dean, Artwell, Art Dave - what did you expect me to do in this case if you told me you won't be back?? I want my money back for your shoddy work - you were a no show to fix. I stayed in contact with you throughout only for you to drop me. Is that fair??? Possibly an ******* immigrant???
1 reviews | Active since Feb 2026
Brave Fridge & appliance repairs - Was introduced as Dean but also go by Artwell Chitemere or Art Dave. Zimbabwe nationality. He responded to a WhatsApp message from me on our local group for a trusted repaired for Speed Queens. He assured me he is fami**** with speed Queens. My machine was leaking at the time. A new seal kid, drive belt and bearing was installed. After the 2nd wash the machine made a load noise on the spin cycle. I immediately contacted the Dean (Artwell or Art Dave) - he was on his way back to Zimbabwe to see to a family crisis. He promised to be back - not to use the machine. Was away from 25 Jan to 16 Feb only to be informed he is now in the Cape (First in Wingate Square, Sunning dale then in Brackenfell South) - won't be back. I was forces to get other people in to fix my machine. Result - water on the bearing - all seals and bearing will have to be replaced again and possible water leaking on the motor as well. The second assessor informed me second hand seals and drive belt was possibly installed - the seals were possibly not installed correctly causing the water leaks on the bearing and motor. I sent a letter of demand for a refund on 24 Feb 26 and gave Dean (Artwell, Art Dave) 10 days for a refund. (R9 975.) attaching the 2 quotes I received to fix the machine. (R10 750 and R12 420.) I cannot afford the further repairs needed. The 1st assessor did not open machine - he suggested staight away to rather buy a new machine. The 2nd assessor only took the front panel off. Dean informed me because someone else touched the machine it is no longer his problem. They do not give refunds on return work. At the bottom of his invoice the following: We give 3 months on our service, incase of RETURN work No Refund, will consider as Refund Work. Dean, Artwell, Art Dave - what did you expect me to do in this case if you told me you won't be back?? I want my money back for your shoddy work - you were a no show to fix. I stayed in contact with you throughout only for you to drop me. Is that fair??? Possibly an ******* immigrant???
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