Putting my in Misery

Had a lovely Saturday at Brass Bell with mates. Had an awesome waiter who had everything under control. I had a Manager swipe for my part of the bill (she was wearing a red shirt, so my assumption was she is a manager). I requested R160 to be charged on my account, instead she proceeded to charge me R1600. I did not have this amount of cash in my bank, however the transaction went through.<br> <br> I then pointed this out to her, she apologised and said someone will come speak to me which i assume was the general Manager. All he did was apologise and off he went. I then proceeded to stand around for about 20min to be helped, i then had to cause a scene with the manager insisting i somehow get the cash back that is owed to me, about a further 20 min i then received the cash difference. Not only was i not a priority being a customer, after management made a ***** up i still was not seen as a priority. I had to cause a scene in order to get my own cash back.<br> <br> My real concern is this, since Saturday i have been penalized by my bank for having a negative balance on my account. I wish i had cash to transfer into my account to avoid these penalties however that is not the case.