Bad service, Passing the buck & a REALLY long wait

Item: Brass Bell
Rating: 1

We decided to visit The Brass Bell for some evening drinks... Walking in the friendly girls at the door seated us at a table marked RESERVED, despite the restaurant being somewhat quiet, and us not having made any form of reservation at all. We asumed she was being kind and took her word for it when she said it was indeed alright for us to sit there. Ten minutes after being seated we managed to get someone to wipe our Tomato sauce and oil caked table down with a wet cloth, and asked the kind lady to please take our drinks order or get a waitron who could. As by this time we were parched and starving, having sat in an hour and a half of sweltering "Beach go-ers" traffic and walked 4 kilometers from the nearest parking just to get there. After waiting a further 15 minutes a waitron walked up to us, said they will take our order shortly and then walked away, never to be seen again. It took us another 10 minutes to flag down a different waiter who had a slightly more positive outlook on life. He asked us if we had been helped, we said "no, not yet. May we order our drinks and food please?" to which he happily took our order. As soon as it came to ordering coctails he stopped and insited they were out of many popular mixes, we changed our order 4 or 5 times to accomodate this lack of stock. He then scratched his head and told us it was too late in the afternoon to order ****tails it being only 4:15PM and coctails being the main reason for us visiting the Brass Bell, we could not fathom how this could be true. He said he would go check with the bar tender and be right back. 5 Minutes later he walked back into the room, avoiding us and went straight to drying plates and chatting to other waitrons idly standing about. We traid to flag him down but to no avail, he turned around and appearded to be ignoring us. After a further 20 minutes I walked up to the friendly girls who had seated us, explaining the situatuion, that we had been seated for the best part of an hour with not so much as our drinks order being taken. They explained that the shifts were currently swapping and we must be seated and wait patiently for a waitron to serve us. It was at this point that out of sheer hunger and thirst we left.

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