Brandek products

This is poor service brandtek pretoria 123 church street wf nkomo,i bought a twin tup washing machine last year on the 16-09-2017 then i discovered that this thing is damaged it was leaking and trapping the light then i returned it back to the store even now i m still waiting for my machine so can some one help me to get all my money i paid i don't want that machine any more i want my money back my numbers are ********** invoice no-1490 order 8895 placed by Thomas this totally bad service i ever experienced