Brandmed Group
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Brandmed Group
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-50Unlikely
NPS Score
-50
Recommended: Unlikely
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMR
Michael R
1 reviews | Active since May 2026
14 May 2026, 08:59
Bradmed - Syntrop application - not working
I purchased this blood pressure monitor as required by Discovery Health, specifically to record my readings and have them automatically uploaded via the Syntro‑P app. Unfortunately, the app has not been functioning as intended, which completely defeats the purpose of the device. I have made several attempts to resolve the issue and to get assistance, but have not received any meaningful support or solution. This has been quite frustrating, as the product and app were clearly intended to work together, and at present I am unable to meet the Discovery requirements because of this.
Helpful (0)
|Replies (0)MR
Michael R
1 reviews | Active since May 2026
14 May 2026, 08:59
Bradmed - Syntrop application - not working
I purchased this blood pressure monitor as required by Discovery Health, specifically to record my readings and have them automatically uploaded via the Syntro‑P app. Unfortunately, the app has not been functioning as intended, which completely defeats the purpose of the device. I have made several attempts to resolve the issue and to get assistance, but have not received any meaningful support or solution. This has been quite frustrating, as the product and app were clearly intended to work together, and at present I am unable to meet the Discovery requirements because of this.
0
Replies (0)JL
Jackie L
1 reviews | Active since Jul 2021
7 Apr 2026, 16:25
Urgent: Duplicate Payment – Blood Pressure Machine (R930)
I am writing to formally raise my dissatisfaction regarding an unresolved duplicate payment for a blood pressure machine purchased via the Discovery App. On purchasing the item through the Discovery App, I attempted to pay using my Medical Aid, however the App would not allow this despite the option being visible. To avoid losing the item, I proceeded to pay using my Prepaid Virtual Card. The payment went through successfully to Brandmed, and I subsequently received the item. I was then informed that Discovery has also made payment to Brandmed, resulting in a duplicate payment of R930 having been made for the same item. What is most concerning is that: I contacted Discovery before the payment date, specifically requesting that the payment be stopped, yet no action was taken. I have sent emails to both Discovery and Brandmed, as well as followed up via WhatsApp, with no meaningful response. When I phone Discovery, I am repeatedly advised that Discovery cannot see the payment confirmation from Brandmed, yet the duplicate payment remains unresolved. Brandmed has not responded at all, which is unacceptable. The lack of response and failure to resolve a straightforward billing error is extremely disappointing.
Helpful (0)
|Replies (0)JL
Jackie L
1 reviews | Active since Jul 2021
7 Apr 2026, 16:25
Urgent: Duplicate Payment – Blood Pressure Machine (R930)
I am writing to formally raise my dissatisfaction regarding an unresolved duplicate payment for a blood pressure machine purchased via the Discovery App. On purchasing the item through the Discovery App, I attempted to pay using my Medical Aid, however the App would not allow this despite the option being visible. To avoid losing the item, I proceeded to pay using my Prepaid Virtual Card. The payment went through successfully to Brandmed, and I subsequently received the item. I was then informed that Discovery has also made payment to Brandmed, resulting in a duplicate payment of R930 having been made for the same item. What is most concerning is that: I contacted Discovery before the payment date, specifically requesting that the payment be stopped, yet no action was taken. I have sent emails to both Discovery and Brandmed, as well as followed up via WhatsApp, with no meaningful response. When I phone Discovery, I am repeatedly advised that Discovery cannot see the payment confirmation from Brandmed, yet the duplicate payment remains unresolved. Brandmed has not responded at all, which is unacceptable. The lack of response and failure to resolve a straightforward billing error is extremely disappointing.
0
Replies (0)