1 reviews | Active since Feb 2015
Very bad service form them
I am very disappointed in them I did send a email to them a bout a smart whatch that was not working any more on the 2021/02/27 and after that thay did replay to me on the 2021/03/01 after 7 email I did sent it back to them on the 2021/03/19 and then on 2021/03/25 it got delivered to then after another 5 emails I still have not got any answer to what is happening last email form them is 2021/05/04 and on that email it did say “ Hi Gerdus
My apologies.
We are having such issues with this supplier that I don't want you to wait any further. If I cannot get this resolved by today then I will speak to our Ops Manager about sending you a replacement watch or a refund.
Regards, Alex”
But still nothing from them and still now replacement product
I am sorry to hear that you have had such a terrible experience with us.
Please be advised that Alex no longer works with our Company. I am not sure if you have been in contact with anyone else?
Kindly email me your details so I can see how we can help you.
My email is ***
Kind regards
Charne
Brand Hubb Support
I am sorry to hear that you have had such a terrible experience with us.
Please be advised that Alex no longer works with our Company. I am not sure if you have been in contact with anyone else?
Kindly email me your details so I can see how we can help you.
My email is ***
Kind regards
Charne
Brand Hubb Support
It won't show me your email address either. It blocks it out.
Do you have your order number and I can trace your details on that.
Alternatively you will find my support email address on our website that you can use to contact me.
Kind regards
Charne
Brand Hubb Support
It won't show me your email address either. It blocks it out.
Do you have your order number and I can trace your details on that.
Alternatively you will find my support email address on our website that you can use to contact me.
Kind regards
Charne
Brand Hubb Support
I have emailed you.
Kind regards
Charne
Brand Hubb Support
I have emailed you.
Kind regards
Charne
Brand Hubb Support
Your replacement Aiwa Smart Band was confirmed delivered to you on the 31st August.
I hope you will find all in order with your Smart Band.
Let us know if you have any further issues.
Kind regards
Charne
Brand Hubb Support
Your replacement Aiwa Smart Band was confirmed delivered to you on the 31st August.
I hope you will find all in order with your Smart Band.
Let us know if you have any further issues.
Kind regards
Charne
Brand Hubb Support