AV
Anton V
1 reviews | Active since Feb 2015
21 Jun 2022, 06:21
Brandhubb service is shocking
Pathetic service.Sell goods online without confirmation that their suppliers have stock.Trying now to get my money back. It is simple-many online alternatives,do not ever consider them for online buying.
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Replies (1)
BrandHubb's replyOfficial
05 Jul 2022, 15:27Hi Anton
As per our discussion, our Supplier dispatched the incorrect stock to you without informing us and we were only advised when you received the delivery.
As per Company policy all items need to be returned and assessed before refunds are paid.
I confirm your full refund was paid on 21st June 2022.
My sincere apologies once again for all the frustrations with your order and refund.
Regards
Charne
Customer Support
As per our discussion, our Supplier dispatched the incorrect stock to you without informing us and we were only advised when you received the delivery.
As per Company policy all items need to be returned and assessed before refunds are paid.
I confirm your full refund was paid on 21st June 2022.
My sincere apologies once again for all the frustrations with your order and refund.
Regards
Charne
Customer Support
BrandHubb's reply05 Jul 2022, 15:27
Official
Hi Anton
As per our discussion, our Supplier dispatched the incorrect stock to you without informing us and we were only advised when you received the delivery.
As per Company policy all items need to be returned and assessed before refunds are paid.
I confirm your full refund was paid on 21st June 2022.
My sincere apologies once again for all the frustrations with your order and refund.
Regards
Charne
Customer Support
As per our discussion, our Supplier dispatched the incorrect stock to you without informing us and we were only advised when you received the delivery.
As per Company policy all items need to be returned and assessed before refunds are paid.
I confirm your full refund was paid on 21st June 2022.
My sincere apologies once again for all the frustrations with your order and refund.
Regards
Charne
Customer Support