MS
Marietjie S
1 reviews | Active since Oct 2009
26 Jan 2021, 15:43
Poor Communication
Extremely bad or actually no communication or response from Brainline. They don't load timetables for exams in time and when you confront them, they simply don't answer your emails! We still don't know if my daughters has passed 2020 or not (they only did Life Science as they didn't have it in high school the previous year) I would definitely not recommend them!
Helpful (0)
Replies (1)0
Replies (1)
Brainline's replyOfficial
27 Jan 2021, 19:20Dear Marietjie, I personally answered a very polite email from your daughter dated the 22nd of Jan, with their reports. I am sorry to hear that you had a negative experience. I was unable to find any other mails that had not been attended too. Pls let me know if I may be of any assistance at ***.
Brainline's reply27 Jan 2021, 19:20
Official
Dear Marietjie, I personally answered a very polite email from your daughter dated the 22nd of Jan, with their reports. I am sorry to hear that you had a negative experience. I was unable to find any other mails that had not been attended too. Pls let me know if I may be of any assistance at ***.