XM
Xolisa M

1 reviews | Active since Nov 2019

11 Dec 2020, 15:43

not an online school | ********** Misrepresentation | False Advertising

Firstly they advertise themselves as an online school, which is incorrect! they are a homeschooling partner and do not have active daily classes but have ad-hoc classes of 1 subject per week (I am not joking) then they expect you as the parent to mark the child assessments and because I didn't mark the assessments I am paying fees for what i was told is an online school why must I also become the teacher, well its final year marks time and that has come back to bit me in the a** because the assessment marks were not included into Childs report. final year reports were released on the 09th of December and when you call them with a query guess what they closed on the 4th of December. I feel this platflorm **********ly misrepresented itself to me because before enrolling I was very clear on what my requirements are and was assured that its an online school and once I hade made a payment BOOM welcome to homeschool put your job online and because a teacher and also pay someone. This is ********** misrepresentation (********** misrepresentation: where a false representation has been made knowingly, or recklessly as to its truth) another definition (An untrue statement of fact or law made by Party A (or its agent) to Party B, which induces Party B to enter a contract with Party A thereby causing Party B loss. An action for misrepresentation can be brought in respect of a misrepresentation of fact or law) and as for your marketing on your website false advertising (False advertising is the use of false, misleading, or unproven information to advertise products to consumers.) The Consumer Protection Act clearly states suppliers may not mislead consumers. The Act also bars suppliers from making false claims about a product. False Claims you are not an online school. There is a difference to supplying a homeschooling platform and online school. there is one major difference between the two In homeschooling, the parents act as full-time instructors using your platform while in online schooling — also known as virtual school — online teachers manage the student's studies full time from afar within a structured curriculum i.e a timetable and classes the whole day. at R135pm worksheet cloud does what you guys are doing and are advertising as an online school so that you can charge higher fees.

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Replies (1)
Brainline
Brainline's reply11 Dec 2020, 20:49
Official
Good day Xolisa,  even though we are closed for the academic year, we remain active in the answering of all our queries received.  Please send your complaint to *** for immediate action. Kind regards