LD
Louise D

1 reviews | Active since Feb 2015

13 Jan 2016, 15:50

No response

I registered a child for Brainline on 08 January2016. I have send several e-mails since that date enquiring whether the study/course material has been despatched, or to find out what happens next. All I receive in reply is an automated e-mail response. I tried calling the Pretoria head office this afternoon - call ended message, and then I tried Rivonia - no answer, or line busy message. I paid a lot of money for what it would seem is going to be dreadful service.<br> <br> Louise Dale.<br> <br>

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Replies (1)
Brainline
Brainline's reply13 Jan 2016, 16:04
Official
Hello LouiseDale,

Unfortunately our phone systems were hit by lightning, the night before last. This is beyond our control and I do apologise for the inconvenience, without reserve. Please be as kind as to send me an email to ***, so that I may be of assistance.

Kind regards

Coleen

Best regards,