BRAINLINE LACKS CARE FOR STUDENTS

So my daughter signed up for grade 11. I noticed that she failed her Afrikaans and her results overall were poor. I had a meeting with the Grade tutor who promised to come back to me once the 2nd cycle results came out - never heard from them. After cycle 2 I tried to get hold of them, nothing no return to my email sent to Karen Reyneke, the grade tutor did not ever come back to me and none of my calls were returned. I paid late one time and we were locked out immediately. quick to jump on the money bus, but slow to care for the students. Brainline cost a huge amount of money and the results were shocking, the exams were tedious with the invigilation requirements. I am so dissapointed!!!