1 reviews | Active since Jun 2017

03 Jun 2017, 09:38

Worst customer service

<p>I contacted the Bradlows in Pretoria Street in Silverton on Wednesday, 31 May 2017, to obtain a settlement letter. I was referred to head office to get it as they cannot assist me in the store. I contacted the head office on the same day and I was promised I will recieve it the following day. Thursday came, nothing. Friday came, still nothing. I decided to pay the shop a visit again on Saturday to find out what is taking so long. Within 2 minutes the first sales consultant that assists me tell me that I have attitude and the more I tell her its because I am upset with Bradlows the more she tells me it's not her problem. I asked her to go get the manager, but she refused and told me I can go look for myself. I went to the credit manager to get the settlement letter and it was printed within 2 minutes. I enquired why it was so quick now and she said that it is because it is not the 1st. I asked her to get me the store manager and she said that she is out. Then I asjed her for the sales lady's details and she said that I can go ask her myself. I asked her for her details and she said she will not be bul**** at her workplace. She will not give me her details. </p> <p> </p> <p>As I write this review, I can conclude that this shop and the company wants to sell you ****ty furniture on credit to ensure you pay extremely high interest and fees for a very long time in order for them to make as much money out of you as possible for doing close to nothing for it.</p> <p> </p> <p>Mr CEO, make a plan or your business will surely fail in due time.</p>

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