Very very very bad service

The useless ,*********** employees working there at the collections department, the service is very very very bad .I changed my debit order date from the 25th to the 28th of every month starting in May 2022.They debited the account successfully, BUT then in June they didn't debit on the correct date, then made arrangements for July ,then no debit order again. Okay then they promised to debit the correct amount today the 30/07/2022,then they decide to debit the wrong amount again. Got a call this morning telling me that I'm owing and I have enough funds on my account, and its their responsibility to debit as I gave them the authority. So I'm very very ****ed with Bradlows, because I'm trying to pay my account ,but they are failing to do their job and its affecting my credit score. Al they know is sending me million stupid SMS's and different million employees busy calling me for one thing ,NXA I just can't wait to finish paying their account then run as far far away from such ***********, horrible and unprofessional people and their service .NXA