Unnecessary charges

Good day, Customer Number ********** 52

I need help as to how this issue is going to be resolved.

I opened my account in December or January and never received any statements on my account. I then called last month enquring about my account and again my email was loaded and I started receiving statements.

I slo never received an contract from Bradlows either.

I started working through the statements and found a few worrying factors in there.

1st – Credit Life Insurance 2nd – Goods Insurance 3rd – Service fee? Please explain what this is about!!!

I don’t even know what all the above means so why would I pay for something if I don’t know what it is.

I made it very clear when I app**** for the furniture that I do no want any unnecessary things on my account.

Now please advise as to how this is going to be resolved as I am not very happy at the moment. I feel like going to the store let me feelings know which is not going to be a good thing for anyone or any customers in your store.

I want all of the money that was already paid for all the unnecessary transactions as mentioned above credited to my account.

I initially wanted to cancel the ordr due to bad service received from the store as it should be stated on my account and now all this came to me attention as well.

I need a credit on the money that was deducted from my account or I will have no other choice that to report this to the ombudsman.

Regards