Unhappy client

Since dealing with Bradlows I have received the worst service ever. Firstly the online site is misleading wrt pricing as delivery was never added to my initial invoice and upon receiving a new invoice there it was added. I then spoke to a lady in the fulfillment department with I have liased with for the past 4 weeks and still she hasn't been able to give me feedback I call her, email her and no response until Tuesday when I had to email her again to ask for an update she promised to get back to me by the end of the day and still no response. Do I regret dealing with Bradlows Yes!!! As I never thought Customer service wasnt priority for them. Clients needs to be at the heart of every business and I didn't feel this at all from day one. Client service should be as important as that sale that they busy chasing. This was the absolute last purchase at Bradlows.