UNFAIR PRACTISE

Good day<br> On 13 January I bought a 4GB Hp combo laptop at Bradlows in Pretoria, I signed all the papers and took the laptop home . Since this was my sons first time to own a laptop we didn't suspect that anything could be wrong ,he started using the laptop until recently after 11 months that he noticed that it was performing slow on internet, he checked the memory size to his surprise the laptop had a 2GB memory instead of 4GB .I went back to the store on 11 December to lodge a complain. Luckily the salesman who sold me the laptop was there I told him my story and he said he cant help me because it was too late for me to complain. To make matters worse I understand I am paying for the price of a 4GB laptop. I asked him if he can give me the brochure for that month ( JANUARY 2015) and he said they don't keep brochures, so can I suffer for their mistake , now I am really confused can you please intervene I really need your help. These people are taking advantage of unsuspecting customers now it means I must buy my son an external hard drive which is not a problem what about the money I am paying for a different item .I will never buy from these furniture shops again I will rather