THE MOST RUDEST MANAGER I HAVE EVER MET

An incident was opened for my mother at Bradlows for the bedroom suite that was damage.We went to the store to speak to the manager about the refunding as my mother did not want anything else from the store .We went to speak to the manager and he was rude from the get-go, as a manager he should know the basic customer service. He did not greet us, he did not offer us a chair to sit( he was sitting down), and he told us that we had to bring documents with of which he failed to inform me about when I called him earlier that day. When I asked him why did he not inform me of documents to bring for an effective refund to take place , he said I should know I DO NOT WORK IN RETAIL so how would I know.<br> I bought all my furniture at Bradlows and I actually encouraged my mother to go to Bradlows because of the reception that I usually get when I visit the store.Never again will I be going to the store as long as Edward is still there.