The most *********** business ever with *********** staff ever

The most *********** business ever with *********** staff ever. My name is John Mitchell ID *** Customer Number *** I receive a finale amount in December 2020 of R583.64 that was on the 26th of November 2020 from the call center, October Payment of R800.00 witch I paid in full, September payment of R700 witch I paid .I did not receive any other notifications from Bradlows, April 2021 and May I receive a bill from them for R147.52 come out of nowhere and on top of that I here I was handed over what stupid people are working there.