MM
Mpho M

1 reviews | Active since Feb 2013

28 Oct 2015, 16:14

Thanks for the service

Me and my fiance went to Bradlows to buy a bed. We have a few hussle regarding opening our account. Dave took us through the process as we need to provide cetain details to open the account with them. He went out of his way to assist us. The bed was delivered by Sealy, it was the bed we ordered, however the base was wrong as we had bought the spring base. Dave, as i call him assured me that he will do everything to ensure that what we ordered was proper. he kept intouch even though we wee irrate at times. The Spring base was finally delivered as he had promised. It might not seem like a lot, we however appreciate every effort from David. Thank you sir for the sublime service.

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Replies (1)
Morkels and Bradlows
Morkels and Bradlows's reply28 Oct 2015, 16:48
Official
Hello Pholux,

Thank you for the positive feedback.

Customer service is very important to us and we are glad that you received the service that you rightly deserved.

Your feedback will be sent to the manager of our Jabulani Mall Branch.


Thanks and kind regards,
Customer Resolution Center