Stresss and disappointed:I want my refund

I made a laybye on the 25th of November 2023. I made my final payment on the 5th December 2023 and I was advised by the Sales Representative in store that I would receive my couches on the 8th or 11th of December as I had bought the couches for my mom 65th birthday which was on the 12 December. After I had seen that there was no call or sms as promised for delivery, I called the Sales Representative and he said to me that I would receive the Couches on the 15th of 16th December . On the 16th of December 2023 i received an sms stating that delivery will be on the 30th December.

On the 23rd of December 203, the couches were delivered. On the evening of the 24th December 2024 I unpacked the couches and found that 3 units out of 4 were damaged. I then informed the Sale Representative that sold the couches to me and I was told that 3 couches were logged as damaged, but the drivers that came to my house only came to take one 1 couche. They took out the couches and inspected them and saw that 3 couches were damaged, and they left but advised that I made contact with their head office of which I did an today in the 22 of May 2024, I have been given feedback that I am liable the repair cost. I am not happy about this and I no longer want the couches. I just want my refund which is R2000.00 for the units and R700 for delivery and stress.

Payment method - Cash or Account: Cash Lay-By or Credit Account: Laybye Store Purchase or Online Purchase: Store Purchase Store Purchased at: Bradlows Cape Town, Golden Acres Order number: *** Product Info:Europe 4 Piece Lounge Suite, Brown