RM
Richard M

1 reviews | Active since May 2012

06 Oct 2015, 11:20

Still Waiting for my couch

Hi There<br> <br> I bought a couch at the Randburg Bradlows about 3 months ago. A few days after they were delivered I found faults with the two seat and the one seat. I report to the store immediately and they logged a call for me and said because it's within 7 days the warehouse will come and exchange it.<br> <br> It took more than month to just pick up the two units from my house and now taking even longer to bring the new units. When I call the store the store says the warehouse say they will call me and nothing happens and so on and so on. All this time I have stay with an empty living room and we all have to sit on one couch.<br> <br> Call Ref:BR-MO-***<br> <br> You guys need to give me my couche back or gime my money back.

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Replies (1)
Morkels and Bradlows
Morkels and Bradlows's reply06 Oct 2015, 11:50
Official
Hello mrmogoboya,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is ***.

Thanks and kind regards,
Customer Resolution Center