Still no word upon delivery of damaged bed

On the 28th of January i accepted delivery of a bed as ordered from Bradlows Arcadia, upon observational inspection of the bed i noted that the bed was delivered with the wrong set of legs as the ones specs for my order were adjustable ones. i made a note of this on the delivery form and signed. when i unwrapped the bed i noticed it wasnt the bed i had orderd and that both the base and mattress was damaged. i alerted the branch of this the next day in the morning. i have not heard from them since despite them promising to deliver a correct product to me. i have made follow up calls upon which i was promised to be called back that has never happened. can bradlows kindly allow me to return the bed then, cancell the scheduled repayments and let me go buy a bed for an honest and reliable retailer. cause i cant be expected to sit with a product that is damaged.