Stay Away..worst service ever...not worh

<p>I ordered a defy stove advertised on the Bradlows-Morkels online store on 23/04/16 and the order was never fullfilled as it seemed like no one was willing to help or the product was not available. I was ***isted by Dorothy who made all sorts of promises that the order and the stove will be available at their warehouse for me to collect and that never happened. Her manager Siphiwe got involved but left everything halfway.</p> <p> </p> <p>I then cancelled the order on 05/05/16 and asked for my refund and was promised it will be in my account on the 10/05/16 but that did not happen either. I have sent emails that were never rep**** to and have spent a lot of time on the phone but no one rep****. I managed to get through a after a while and asked for Dorothy and the guy transfered the phone to Dorothy after confirming that she was available but she did not pick up.</p> <p> </p> <p>I called the Head Office was not ***isted as well, I called the finance department and the lady Bongi could not pick up any refund query lodged and her manager was not available to help.</p> <p> </p> <p>I am not begging for anything from this company or asking for any favours and I do apologise for thinking they were capable of delivering any good service, all I want is ny money and they can stay with ther ****py I do not care attitude.</p>