MS
Musthakeem S

1 reviews | Active since Nov 2016

08 Oct 2019, 13:38

STAY AWAY FROM BRADLOWS AND THEIR AFFILIATES

pathetic and ********* service from Bradlows in City View (Game City), i clled in to ask about their '6 Months Interest Free option), I was told to come in and they will help. I went in and spoke to Linda. I was still choosing my items and was pushed to do the credit app first to see what we qualify for. We qualified for R65000+ and were then offered so many more items that we didnt need. On settling for what we wanted I asked for a discount and was told that they cannot offer any discounts and the prices were set, we were signing the deal until it came to the re-payments and saw that we were being charge 24% interest, on querying, Linda mocked us for asking for 6 months interest free stating that no Retailers would ever do such a thing. When I showed her the advert on the Bradlows website, she still insisted that it was for LayByes. I queried with another Bradlows store and they confirmed that THEY DO ACTUALLY do have 6 months of interest free option. After all of that, Linda then proceeds to call her manager on the phone. The Manager says that Bradlows does offer 6 months interest free but only to 'clients with rating of 10-12 which is very high", i was baffled as I never heard of such a thing. We are private banking clients and surely would qualify. Linda then proceeded to offer us cash backs on the items to negate the interest, (WHY WAS THIS NOT GIVEN TO ME WHEN I ASKED FOR A DISCOUNT, MY SUSPICION IS THAT THE STAFF KEEPS THE CASH BACKS FOR THEMSELVES) Nevertheless we expected a call from the Manager the next day with no reasonable response the following day, i received a very unhelpful call from Kyle who was pleasant but was promised a call from the Regional person to asssit me and nothing has happened since. I am angry as hell as i am down on ITC points for opening the account but have no goods to show for it. STAY AWAY FROM BRADLOWS AND THEIR SISTER STORES AS A WHOLE

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