1 reviews | Active since Aug 2016
SLACK SERVICE - WAITING FOR LAYBYE REFUND FOR 5 MONTHS
<p>I still have NOT received any of my money yet. It's been five months already.</p> <p>I got a voicemail message today from Joshua Doore to check whether or not I have received my money. The lady said in the voicemail that I should phone the call centre number on ***and gave me a reference number. I called the number but it does not exist??? </p>
Supplier’s accountability to consumers
Lay-bys
62. (1) If a supplier agrees to sell particular goods to a consumer, to accept payment
for those goods in periodic instalments, and to hold those goods until the consumer has
paid the full price for the goods—
(a) each amount paid by the consumer to the supplier remains the property of the
consumer, and is subject to section 65, until the goods have been delivered to
the consumer; and
(b) the particular goods remain at the risk of the supplier until the goods have
been delivered to the consumer.
(2) If a supplier is unable to deliver any goods contemplated in subsection (1) when
the consumer has paid the full price for those goods, the supplier must either, at the
option of the consumer—
(a) supply the consumer with an equivalent quantity of goods that are comparable
or superior in description, design and quality; or
(b) refund to the consumer—
(i) the money paid by the consumer, with interest in accordance with the
Prescribed Rate of Interest Act, 1975 (Act No. 55 of 1975), if the
inability to supply the goods is due to circumstances beyond the
supplier’s control; or
(ii) double the amount paid by the consumer, as compensation for breach of
contract in any circumstances not contemplated in subparagraph (i).
(3) Without limiting the generality of subsection (2)(b)(i), a failure to supply the
goods is not ‘‘due to circumstances beyond the supplier’s control’’ if the shortage results
partially, completely, directly or indirectly from a failure on the part of the supplier to
adequately and diligently carry out any ordinary or routine matter pertaining to the
supplier’s business.
Supplier’s accountability to consumers
Lay-bys
62. (1) If a supplier agrees to sell particular goods to a consumer, to accept payment
for those goods in periodic instalments, and to hold those goods until the consumer has
paid the full price for the goods—
(a) each amount paid by the consumer to the supplier remains the property of the
consumer, and is subject to section 65, until the goods have been delivered to
the consumer; and
(b) the particular goods remain at the risk of the supplier until the goods have
been delivered to the consumer.
(2) If a supplier is unable to deliver any goods contemplated in subsection (1) when
the consumer has paid the full price for those goods, the supplier must either, at the
option of the consumer—
(a) supply the consumer with an equivalent quantity of goods that are comparable
or superior in description, design and quality; or
(b) refund to the consumer—
(i) the money paid by the consumer, with interest in accordance with the
Prescribed Rate of Interest Act, 1975 (Act No. 55 of 1975), if the
inability to supply the goods is due to circumstances beyond the
supplier’s control; or
(ii) double the amount paid by the consumer, as compensation for breach of
contract in any circumstances not contemplated in subparagraph (i).
(3) Without limiting the generality of subsection (2)(b)(i), a failure to supply the
goods is not ‘‘due to circumstances beyond the supplier’s control’’ if the shortage results
partially, completely, directly or indirectly from a failure on the part of the supplier to
adequately and diligently carry out any ordinary or routine matter pertaining to the
supplier’s business.