****y services from bradlows

I have handed my 50" T.V. in on the 09.09.2018 to the phoenix branch due to it having no picture and no sound. I have been told that they can not repair it so they will give me a new T.V. its now 25.01.2019 and I have still not received my t.v. every time I go in store to ask about my t.v. I am told that they will give it to me next week. I have been so patience up until now. I think this is ridiculous. when I call the store I am told that it is they fault nd they never log my t.v. it is now 4 months and I am still left without a t.v. the staff members are behave as if I am at faulty. how long does it take for me to get a new t.v. my t.v. was freed last year so now they just don't give a dham about they customers.