1 reviews | Active since Dec 2015
Settlement on Account ***
Bought Leather Couches at Morkels at +R22.000, with insurance and charges it became R43k estimated and the installment was R1751.84. End of this month i asked for the balance amount since they could not access the Settlement amount in-store... and i Paid R2000 + R150 + R1751.84 monthly debit. = R3901.84... This was said to cover the settlement and paid before the 7th which they normally add charges and stuff. Not to state that about R750/pm of the R1751.84 i paid went to insurance and charges...<br> <br> Now i call *** today 10/12/15 to check the balance and they say i had a shortfall of R10.76 therefore they have added fees which total R580... R10 Increased to R580, this is not fair especially since i have paid you guys loyally and without missing any payment since day one...<br> <br> Please fix this, the store said what i paid would cover the balance, i am sure even the settlement value would have been lower than the R3901.84 I paid... I am not happy with your business...<br> <br> Sphiwe Shongwe
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Centre
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Centre
