Settled my account

Good..on the 05/08/2015 i went to bradlows in arcadia to ask for a settlement letter in order for me to settle my account with them i was told to pay before the 7th if the settlement amount will lapse..i then went to my bank on the the transfer on the same date 05/08/2015 to settle them and i even emailed proove of payment and also went to the bank the follow day to submit the prove that i settled my accounts with them and the ladies working there confirmed that they received the money n its reflecting..on the 26th a deduction from my account was done from Bradlows i dont why and how dare the do that when i settled all my accounts with them i called them no one seem to understand why they debited my account when it shows that i paid in full..debit order department told me to get a bank statement n send to him to reverse it But it will take up to 7 working day \Shocked"i immediately went to the bank n reversed the debit order but the bank charged me R20 which im not happy about because of Bradlows...now on the 31 again Bradlows went into my account and debit my money..Bradlows please sort out ur finance department and i want my money back i settled all ur accounts n ur do *******"""