SERVICE DELIVERY 0% PLEASE HELP

Kindly note that I bought a Bed, TV and Fridge at morkels. I experienced challenges with the fridge and TV. I was informed that the fridge will be attended to when its broken within 10 years as its written 10year warranty while the sale transpired. I then reported the issue that the fridge is broken. To my surprise the company informed me that they wont fix the fridge they will attend to the TV. I took the TV to the shop and yes it was fixed but didn't last.

I took the TV to the shop as the sales guy informed me that the they will attend to it. The shop informed me that the technicians ordered parts to fix the TV from overseas. The TV was at the since last year till to date. I then received a call that the technicians ordered the wrong parts from overseas so they wont be able to fix the TV anymore and its not under guarantee. Is it my problem that the company ordered wrong parts for the TV and that the time for guarantee is exceeded due to the delay from the shop.

kindly intervene as I working alone and this a huge draw back for me. I cant even afford to fix the fridge till date and now it's the TV.

Your Urgent Attention to this regard is highly appreciated