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I purchased a bedroom suite late 2021 and within 3 months i noticed that the bed is sinking in the middle i laid a complain in the branch and i was promised that they will send someone to collect it, nothing was done and i also noticed that the furniture is peeling off too i went back to the branch to report the matter but nothing was done.

Out of anger i stopped paying because i saw no need to do it after receiving all this bad customer service.

The head office called me for payment i explained the situation they gave me a reference number and promised me that help is ob is way but to satw in still waiting

Please help