1 reviews | Active since Jan 2018
******* in broad day light
After enduring the rude treatment from Bradlows call center staff on the phone. I finally had the funds to pay my account. So I asked the last lady I spoke to that was collecting from me their money to send me my latest statement. I kept on advising I could not pay because at work I was not getting paid. Mind you I had 5 remaining months before I finished my contract (so I thought). Fortunately I got a new job, so I paid the full statement balance. To my surprise I got a call from Mamello Seliane and she sent me an email "Customers balance due until the 28/02 R1210.44" which I did not understand at all.
At this point I feel like I am being ****** broad day light. This payment was made 28/01/2021 in the early ours. Only now they got back to me with this outstanding amount.
The lady even advised that I had to call in (waste more money being on hold) and advise that I wish to cancel the account. Why must I pay an account that is fully paid up?
With my overall experience with Bradlows (with the staff over the phone) I would not recommend them at all.
