Rip-off beds

I bought a bed from Morkels Alexandra in August 2015. I received the bed and used it for about two months then the bed start falling over due to the legs being unstable. As i am blind i asked my partner to check the bed and we found the legs were not supporting the bed. I then took the legs to Morkels for assistance several times. At first i was told that its my fault and it doesn't concern them(Morkels) then on the 3rd attempt they took the legs and kept them for two weeks with the promise that they would send someone to come check the bed but no-one pitched and i was not even contacted for update. I then went to the store to inquire about my query but they were unwilling to assist and i took the legs back. I have had to makes means to keep my bed up and this is very unsafe. I have recently realised that the mounts on the base are actually loose causing the legs to collapse and the situation is getting worse as the bed is unstable. This service is unacceptable as i have hardly had the bed for two months but frustrated at the quality and service of Morkels. Clearly they don't care about their clients or maintaining a relationship, they rob from us poor as we are uneducated fools.