Regulations Not Followed

I find it so bad coming from a company that knows the NCR laws yet you just get so irresponsible and ********. My partner and I bought a bed which was in a very very bad condition, it was taken back and replaced with a worse suite. We asked for it to be taken once again and it was promised to be replaced for the 3rd time of which it was the worst bedroom suite ever. The 4th time as it was delivered I asked the delivery guys to open it before assembling it and yes it was broken once more. We then went to the branch and cancelled the deal. The manager there Mnisi assured us that it was canceled indeed. After a month I received a call from the warehouse asking me if I'm home cos they wanted to deliver a bedroom suite, I was amazed I called Mnisi who said he will check with head office and call me back of which never happened. On the 27th we woke up to find that all my partner's salary is gone and the bedroom instalment went through even though we cancelled the deal. We had a music system to pay too, tracker and cell c. My partner's salary is R3100 per month and funny enough Bradlows saw it fit to claim that he has to pay R2800 instalment of which R1100 was for the ghost bedroom suite we cancelled. We felt this needed to be addressed as the NCR states that no one is supposed to be given credit above their salary. We then got advice from Mnisi to reverse the debit order and we did just that so that this whole mess can be sorted. A day after your consultants started to call my partner at work threatening and harassing him. Bradlows sees nothing wrong on their part hence you are wrong. Can the harassment stop because my partner now is facing disciplinary action for giving out the work telephone number. You cannot wrong someone then harass and embarrass them at their work place. All I'm asking is for you to sort out this mess as you've already destroyed his credit record.